FAQs

Articles

• Schema Registry: Unable to Register New Schema ID
• How can we redirect Redpanda log from syslog to a local file in Ubuntu Linux?
• How can I convert topic data into a CSV file?
• Serverless Support Guidance
• Removing a license from a Redpanda Cluster
• When trying audit logging encounter error - Audit message rejected due to misconfigured authorization
• Console does not display Connectors due to timeouts (Self Managed/Kafka Connect)
• Enabling Tiered Storage Causing Unavailability of Existing Topics
• Redpanda-Connect: Does redpanda_migrator handle ordering ?
• Delays in consuming after joining a Consumer Group
• How to troubleshoot pods stuck in Crash loop detected state
• "tcp <private link endpoint IP>:443: i/o timeout" when enabled Private Link in Cloud
• Minor Not leader for partition Errors
• Error message: "invalid request: request size {1195725856} is larger than the configured max" in Redpanda log
• Redpanda Console - START OFFSET timestamp filter isn’t honoured
• Redleader Agent Slack Bot Overview & FAQ
• Why is load uneven in my cluster?
• How to deal with tons of "no progress has been made during state machine apply" logs
• "rpk redpanda tune net" command returns "segmentation fault" with Azure VM
• How to manage consumer group offsets in Redpanda
• Troubleshoot Tiered Storage IAM Policy Issues
• Unable to offset-delete in Empty Group
• How does topic compaction work with Tiered Storage?
• A broker crashes after "contiguous_range_map keys must be positive. current key -1" error log message
• Failing to Apply License with Redpanda Connect
• MirrorMaker2 Source Connector not replicating some topics intermittently
• How can I `rpk cluster config` command for my Redpanda cloud cluster?
• How to Collect a HAR File.
• (Cloud UI) Provided authentication token is invalid
• Stuck Consumer (franz-go) when Follower Fetching enabled
• Self Hosted Connectors(Kafka Connect) - How to recover from invalid connector configurations
• Redpanda log "error GnuTLS:-12, A TLS fatal alert has been received"
• Redpanda Cloud error when creating topic via rpk - "unable to create topics [my-topic]: EOF"
• Larger than expected http connection counts observed when using some network load balancers
• Access Denied when logging into Redpanda Cloud with SSO enabled
• Why is there a "cloud_storage_secret_key is not set" error even though tiered-storage is not enabled ?
• How to find whether retention.ms is disabled for topics (ie - retention.ms=-1)
• How to set a Private Link for the existing public-networked cluster?
• Support of the franz-go Kafka Client
• Common Support Issues and Needed Information
• BYOC Cluster stuck in DELETING_AGENT state
• Repeated - "Attempted to load identical license, doing nothing" messages in redpanda logs
• How to use Redpanda Cloud Data Plane API
• JSON Schema Validation and Output Routing
• Active Log Segment Count Spike After Rolling Restart
• Error in Cloud UI: Redpanda's front-end is unavailable and some areas are inaccessible
• Unsupported type for column value: ARRAY
• JDBC Sync connector errors with JSON data.
• Why am I not getting the expected write-throughput when sending events from Kafka Connect ?
• snapshot.partial.* files not cleared up after abrupt shutdown scenarios (24.2.x, 24.3.x release only)
• Transactions can fail after a Redpanda Broker restart in releases lower than 24.2.x
• Redpanda Connect Cloud - ConnectError: [invalid_argument] provided parameters are invalid
• Error Message: SSL routines::sslv3 alert bad certificate
• Why is Broadway, an Elixir library, failing to communicate with Redpanda over SASL?
• How can I tell if my data is compressed ?
• After upgrading from 25.2.x to 25.3.x audit_log_client authentication warnings seen in redpanda logs
• Why does Redpanda consume so much CPU?
• Resolving "No Disk Space" Errors in K8s Redpanda While Producing
• BYOC Customer - Failed to query available provider packages
• Creating a User for the HTTP Proxy API through Console UI
• Enterprise Support Services and Policies
• Offset resets in group consumers due to Franz‑go v1.19.0-> v1.20.2 leader switching bug
• A franz-go issue: `rpk topic consume` does not return any message.
• rpk cloud login fails with : invalid client token: unable to parse jwt token: "iat" not satisfied
• Why Can't I Download Older Messages from a Redpanda Topic?
• rpk returned "Invalid credentials: SASL_AUTHENTICATION_FAILED: SASL Authentication failed."
• Shadowing reports Lag on topic/partitions that are empty on the source cluster
• Clients can fail with authorization errors after ACL's updated in console
• Console: Unable to Download Messages in CSV
• Consumer with timestamp stuck when partition is empty
• Cluster is unhealthy due to no leader controller / no_elected_controller what shall I do ?
• Value of -9223372036854775808 in Logs
• Error message: SSL routines::wrong version number in Redpanda log
• A Serverless cluster returned "POLICY_VIOLATION: maximum number of partitions exceeded (100)"
• Time-Based Consumption Fails Due to Missing MaxTimestamp in IBM Sarama Batches
• Kafka Checkpoint Connector error: Unable to sync offsets for consumer group.
• How to update configuration value with map
• How can I create an Empty consumer group and start consuming from the latest messages?
• NoBrokersAvailable error when running "How to connect" sample python code
• Partition Rebalance via Admin API Returns 403 or Empty Reply
• Self-Host Redpanda Enterprise Console features not available once Enterprise license has been applied
• Topic creation fails due to hitting tier partition limits
• Fetch API version mismatch - Unsupported version 12 for fetch AP
• BYOC Client Authentication Failures with Healthy Broker Monitoring
• "Forbidden (superuser role required)" error when running certain RPK commands
• Warning "Failed to make reupload candidate: candidate creation error: no segments collected"
• Troubleshooting rpk "i/o timeout" issues when using Azure Private Link
• 401 Unauthorized Error in Redpanda Cloud
• redpanda pods evicted due to - Usage of EmptyDir volume "tiered-storage-dir" exceeds the limit
• cluster settings: `iceberg_rest_catalog_base_location` bucket should always be the same as `cloud_storage_bucket`
• Redpanda Connect redpanda_common pipelines log repeated TLS EOF warnings(but still work)
• Redpanda stopped with "std::__1::system_error (error system:24, could not create inotify instance: Too many open files)"
• How do I count the number of events in a topic?
• rpk shadow update - appends existing values for auto_create_shadow_topic_filters
• Serverless Account Deletion Requests
• Snowflake Connector Offset Mismatch After Topic Recreation Issue
• Why are old records not being deleted even though they are beyond retention.ms?
• Brokers intermittently reported down on VMware vSphere due to automatic VM live migration (vMotion)
• Restart is required when raft_election_timeout_ms changes
• Cloud API "GET /v1alpha2/kafka-connect/clusters" returned "404 NOT FOUND"
• Partition errors when migrating data to Redpanda.
• Replica=1 topics caused "LeaderNotAvailableException" after replacing a broker.
• Client Connection Overload Causing Cluster Instability (leaderless partitions and more)
• Redpanda Supported Versions
• Dead Consumer Groups
• Shadowing: How to deal with scenario of faulted topics due to them being dropped/recreated on source cluster
• How can I find a source IP address of "kafka::kafka_authentication_exception" WARN message?
• Updating GCP Private Service Connect Consumer Accept List for BYOC Clusters
• Migrating from Kafka to Redpanda FAQ
• Why do we receive INVALID_REPLICATION_FACTOR when creating a topic with replication factor=1
• How to deal with bogus retention timestamps
• Why does my S3 Sink Connector /GCS Sink Connector appear to have a lag?
• With Follower Fetching, leadership changes may result in consumer offset rollback
• Redpanda Connect Cloud - ConnectError: [invalid_argument] invalid pipeline configuration
• Large number of ACL's can cause memory crashes
• Console does not currently support Flatbuffer deserialisation
• "rpk cluster health" repoting leaderless partitions inaccurately
• Large max.message.bytes Causes Fetch Memory Errors and Latency Issue